Frequently Asked Questions About Betclic In Italy
Betclic FAQ
Key Details
This section gathers answers to the most frequently asked questions about Betclic, particularly regarding its activity in the Italian market and the migration of accounts to Betsson. It includes information on account access, closure, withdrawals, and customer support.
Betclic FAQ: Key Details
Betclic has ceased operations in Italy; those who had an active account now manage it via Betsson.it, as set out in the migration carried out in 2025.
Is Betclic.it Still Reachable?
No. Betclic.it has not been reachable since 14 October 2025. The cessation of activity in Italy was accompanied by the migration of accounts to Betsson.it. It is important not to enter credentials or personal details on unofficial sites using the Betclic name.
Where Were Betclic Accounts Transferred To?
Betclic accounts active as of 14 October 2025 were transferred to Betsson.it as part of the migration between licensees. Any remaining balance was included in the transfer process. If the customer already had a Betsson account, the Betclic balance was credited to the existing one.
How Can I Access Betsson If I Had A Betclic Account?
To access Betsson after the migration, you must use the temporary credentials provided: your previous Betclic Username as the username, and your tax code written in capital letters as the temporary password. At first login, you must set a new personal password to complete the account migration.
Do I Need To Set A New Password?
Yes. After the initial login with the temporary credentials on Betsson, you must set a new password. It must contain 8 to 32 characters, at least one number and at least one letter, as stated in Betsson's security instructions.
What Happens If I Had Both A Betclic Account And A Betsson Account?
If you had both a Betclic account and a Betsson account as of 14 October 2025, the remaining Betclic balance was automatically added to the Betsson account. No further action or creation of a second Betsson account was needed for the balance transfer.
What Happens To Sports Bets Still Open?
Sports bets still open at the time of migration remained active until the event and its settlement were completed. Winnings from winning bets were credited directly to the Betsson account with no further procedure required.
Does Betclic Still Take Online Bets In Italy?
Betclic ceased all online gambling activity in Italy as of 14 October 2025. The Betclic.it site has been permanently closed, and previously active accounts have been migrated to Betsson.it, which is now the designated platform for gaming activity.
Who Can I Contact For Assistance?
For assistance regarding migration, access or open bets, you can contact Betsson’s Support Centre. The Italian phone number is +39 800 819 577, and the service also offers the option to request a callback by providing your contact details and preferred time window.
How Do I Play A System Bet On Betclic?
It is no longer possible to play a system bet on Betclic in Italy, since the site ceased operations on 14 October 2025. Post-migration gaming features are only available on the Betsson platform, no longer on Betclic.
How Do I Withdraw From Betclic?
It is not possible to make withdrawals directly on Betclic after the site’s closure. However, for accounts active at the time of migration, the balance is managed on Betsson.it, where withdrawals can be requested with a standard minimum of €10, subject to verification terms and with preference for the original payment method.
How Do I Close A Betclic Account?
It is not possible to close an account directly on Betclic since the site has ceased operations. Management of active accounts has been transferred to Betsson, where account closure can be requested with written notice and a valid ID document, with no notice period or penalties. Upon closure, non-bonus funds are withdrawable by bank transfer, and reopening a new account is not allowed for 15 days.
